Highbaje Privacy Policy

HighbajeYour personal information and privacy are our highest priority at Highbaje. This Privacy Policy explains how we collect, use, store, and protect your personal data. By using Highbaje, you consent to the practices described in this policy.

We comply with international data protection standards such as GDPR and other applicable laws. We use industry-leading technologies and practices to ensure your data security. If you have any questions about this policy, contact our support team.

1 What information we collect

Highbaje We collect certain personal information to verify your identity, provide services, and meet legal requirements. We only collect necessary information and do not ask for unnecessary data.

Information provided at the time of registration

• Full name (as it appears on your National ID or passport)
• Date of birth (for age verification)
• Email address (for communication and security notifications)
• Phone number (for two-factor authentication and support)
• Current address (for verification purposes if needed)
• Username and password

Financial information

• Mobile banking account number or wallet ID (for deposits and withdrawals)
• Bank account details (if applicable)
• Transaction history and betting activity
• Payment method details (we do not store full card numbers)

Verification documents (KYC)

• Scanned copy of National ID (NID) or passport
• Proof of address (utility bill, bank statement, etc.)
• Selfie or photo (for identity verification)

Automatically collected information

• IP address and geographic location
• Device information (browser, operating system, screen resolution)
• Cookies and tracking data
• Site usage patterns and navigation history
• Login times and session data

2 How we use your information

Highbaje uses the information collected about you for various legitimate purposes necessary to provide our services and ensure security.

Account management

• To create and maintain your Highbaje account
• To verify identity and confirm age (18+ age verification)
• To secure your account and prevent unauthorized access
• To assist with password resets and account recovery

Transaction processing

• To process deposits, withdrawals, and betting transactions
• To process bonuses, promotions, and winnings
• To maintain transaction records and generate financial reports
• To prevent fraud and money laundering

Communications and customer service

• To send important account updates and security alerts
• To inform you about promotions, bonus offers, and new games (with your consent)
• To provide customer support and resolve technical issues
• To collect user surveys and feedback

Legal and regulatory requirements

• To comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations
• To meet licensing authority requirements
• To cooperate in legal disputes, investigations, and court orders
• Taxpayer information storage and reporting (where applicable)

Service improvement and analytics

• To analyze website usage patterns and trends
• To develop new features and games
• To evaluate marketing campaign effectiveness
• To optimize platform performance

3 Sharing information with third parties

Highbaje We do not sell your personal information. However, we share limited information with certain trusted third parties to provide our services and meet legal requirements.

Parties we share information with

Data sharing conditions

• All third parties are bound by strict confidentiality agreements and may only use data for specified purposes.
• We only share the minimum necessary information; unnecessary data is not shared.
• Your information may not be sold or used by third parties for their own purposes.
• International data transfers comply with GDPR and other security standards.

4 Cookies and tracking technologies

Highbaje We use cookies and similar tracking technologies to enhance your browsing experience, personalize our services, and analyze site performance.

Types of cookies we use

• Essential cookies: Necessary for core site functionality (login, session management). These cannot be disabled.
• Performance cookies: To analyze site usage and traffic (Google Analytics). Data remains anonymized.
• Functional cookies: To remember your preferences (language, currency, theme).
• Targeting cookies: To show relevant ads and promotions. You can disable these at any time.

Manage cookies

You can control and delete cookies from your browser settings. However, note that disabling essential cookies may cause some Highbaje features to malfunction. Most browsers offer cookie management options:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions → Cookies and site data

5 Data retention and deletion

We retain your personal information for as long as your account remains active and as required to meet legal obligations. Highbaje We follow a responsible data management policy.

Retention period

• Active accounts: As long as your account remains open and in use.
• Inactive accounts: Up to 3 years after last login (in accordance with legal requirements).
• Transaction records: At least 5 years (as required under Anti-Money Laundering laws).
• KYC documents: 5 years after account closure (regulatory requirement).
• Marketing data: Immediately upon unsubscription or after 2 years of inactivity.

Data deletion process

After legal retention periods expire, we permanently delete or anonymize your personal information through secure methods. The data deletion process is as follows:

• Digital data is erased using secure overwrite methods
• Data is simultaneously removed from backup servers as well
• Third parties are instructed to delete the data
• Deletion processes are logged for audit trail purposes

6 Your data rights

Highbaje believes you should have full control over your own data. Under international privacy laws, you have the following rights:

• Right of access: You can request to know what information we hold about you.
• Right to correction: You may request to update incorrect or outdated information.
• Right to deletion: You may request deletion of your data under certain circumstances.
• Right to restriction of processing: You may request that data processing be restricted in certain cases.
• Right to data portability: You can receive your data in a machine-readable format.
• Right to object: You may object to marketing communications and certain types of data processing.
• Objection to automated decisions: You may be protected from automated profiling.

7 Security measures

Highbaje We use industry-leading security technologies and practices to keep your personal information safe. Our multi-layered security infrastructure protects your data from unauthorized access, alteration, or disclosure.

• SSL/TLS encryption: All data transmission is protected by 256-bit SSL encryption.
• Database encryption: Stored sensitive information is kept in encrypted form.
• Firewall protection: Advanced firewall and intrusion detection systems.
• Two-factor authentication (2FA): 2FA feature for an extra layer of security.
• Regular security audits: Penetration testing conducted by third-party security experts.
• Staff training: Regular training and awareness programs on data protection.
• Access control: Only authorized personnel have access to necessary information.

8 Minor protection

Highbaje A strictly adult platform. We do not allow individuals under 18 years of age to open accounts and do not knowingly collect any personal information from them.

• Age verification is mandatory during registration.
• Age verification is confirmed through government-issued documents during the KYC process.
• If we learn a minor has created an account, it will be closed immediately.
• If any data belonging to a minor is identified, it will be deleted immediately.
• Parents who become aware of an account in their child's name may contact us.

9 Policy changes and contact

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through a notice on the site. Continued use of the site after changes are made will be considered acceptance of the new policy.

• The date of each update will be noted at the top of the page.
• Email notifications will be sent for significant changes.
• Previous versions will be available in our archive.
• For policy-related questions, please contact our support team.